Verifying your earnings account

We sometimes ask owners to verify their payment account by submitting further identification.

When you rent something on NodelyAI as an owner, we transfer your earnings to your account using our payment provider, Stripe. If the volume of your owner earnings increases significantly, Stripe might ask you to further verify your identity.

These requirements come from our regulators and financial partners, and are intended to promote transparency and prevent individuals from using complex company structures to hide terrorist financing, money laundering, tax evasion, and other financial crimes.

How much does it cost to rent on NodelyAI?

To help operate the NodelyAI platform, we charge a service fee on all transactions of 25% from the owner and 25% from the renter.

In numbers, that means that if an item’s listed at £100/day, the renter pays £125 and the owner earns £75. These service fees are paid automatically as part of your transaction.

There is a £5 minimum renter service fee per transaction.

This means that, for example, if you are renting an item for £10 with a 25% fee of £2.50, an additional £2.50 fee will be added at checkout to meet the minimum service fee requirement.

No subscription fee

It’s free to sign up and list your items and there’s no fee for browsing other people’s listings on the platform.

How does payment work for renters?

When do I submit my details?
When you request to rent an item, we’ll ask you to submit your payment details.

What are the accepted payment methods?
You can pay by credit or debit card. Sadly, we can’t accept pre-paid cards.

When will the money be taken from my account?
When you request to rent an item, we’ll authorise the payment amount in your account, to make sure you have enough funds for the rental. This is basically a hold of funds on your account – the specifics of how it’s processed will depend on whether your payment card is a debit or credit card, and your bank’s policies.

We’ll then transfer the funds from your account to the owner’s within 24 hours of the start date of the rental.

If for any reason your rental doesn’t go ahead, please let us know as soon as possible, so that we can easily release funds back into your account.

Do I need to pay a deposit?
No, there’s no need to pay a deposit to rent on NodelyAI.

Can I get a VAT receipt? (UK) Yep, we automatically send you a VAT receipt in your rental confirmation email. If you’ve lost yours, we can resend it. Get in touch with us at info@nodelyai.tech

How and when do owners get paid?

When do I get paid?
When you rent out an item, we’ll send you the due amount within 24 hours of the start date of the rental. This will normally hit your account about 3-4 working days after the start date of the rental.

How do I get paid?
We’ll send you your owner earnings via direct transfer. Payments are run through our secure payments provider, Stripe. When you accept your first rental, we’ll send you an email asking you to upload your bank account details.

How do I change my payment details?

The next time you make a rental request, just click the “add card” button, and you’ll be able to change your payment details. Please note that we don’t accept pre-paid cards.